Digital

Monthly Tech Support

Monthly Tech Support

Services

Services

Digital

Monthly Tech Support

Services

Our Approach

We’re a team of designers and developers who specialize in building websites that work. Our focus is on creating solutions that are clear, functional, and built to last.

We approach each project with the same questions: What does this need to do? Who will use it? How can we make it as simple and effective as possible? By understanding the answers, we build websites that aren’t just visually appealing but also serve a purpose.

Our Approach

We’re a team of designers and developers who specialize in building websites that work. Our focus is on creating solutions that are clear, functional, and built to last.

We approach each project with the same questions: What does this need to do? Who will use it? How can we make it as simple and effective as possible? By understanding the answers, we build websites that aren’t just visually appealing but also serve a purpose.

How Our Monthly Tech Support Helps You Win?

How Our Monthly Tech Support
Helps You Win?

This isn’t basic upkeep or on-call troubleshooting. It’s ongoing strategic care designed to protect your site as a revenue-generating asset. Every update, fix, and improvement is intentional, prioritized by impact, aligned with your growth goals, and executed with speed. You get peace of mind, performance stability, and forward movement without having to manage the technical details yourself.

How Our Monthly Tech Support Helps You Win?

This isn’t basic upkeep or on-call troubleshooting. It’s ongoing strategic care designed to protect your site as a revenue-generating asset. Every update, fix, and improvement is intentional, prioritized by impact, aligned with your growth goals, and executed with speed. You get peace of mind, performance stability, and forward movement without having to manage the technical details yourself.

01

Prevents Revenue Leaks Before They Cost You

Websites rarely “crash” they slowly lose effectiveness. Broken links, slow load times, outdated content, and unoptimized layouts quietly push users away. Ongoing tech support ensures these issues are caught and corrected early, protecting your conversion paths, user experience, and brand trust before revenue is lost.

01

Prevents Revenue Leaks Before They Cost You

Websites rarely “crash” they slowly lose effectiveness. Broken links, slow load times, outdated content, and unoptimized layouts quietly push users away. Ongoing tech support ensures these issues are caught and corrected early, protecting your conversion paths, user experience, and brand trust before revenue is lost.

01

Prevents Revenue Leaks Before They Cost You

Websites rarely “crash” they slowly lose effectiveness. Broken links, slow load times, outdated content, and unoptimized layouts quietly push users away. Ongoing tech support ensures these issues are caught and corrected early, protecting your conversion paths, user experience, and brand trust before revenue is lost.

02

Keeps Your Website Aligned With Your Business Growth

As your business evolves, your website must keep pace. New offers, updated messaging, shifting priorities, and growing traffic require consistent adjustments. This service allows your site to adapt in real time not months later so it always reflects where your brand is now, not where it used to be.

02

Keeps Your Website Aligned With Your Business Growth

As your business evolves, your website must keep pace. New offers, updated messaging, shifting priorities, and growing traffic require consistent adjustments. This service allows your site to adapt in real time not months later so it always reflects where your brand is now, not where it used to be.

02

Keeps Your Website Aligned With Your Business Growth

As your business evolves, your website must keep pace. New offers, updated messaging, shifting priorities, and growing traffic require consistent adjustments. This service allows your site to adapt in real time not months later so it always reflects where your brand is now, not where it used to be.

03

Eliminates Technical Bottlenecks and Decision Fatigue

Instead of wondering what’s broken, what needs updating, or who to contact, you have a dedicated system for execution. Requests are handled quickly, clearly, and strategically. You stay focused on running your business while your website infrastructure stays clean, current, and functional without constant oversight.

03

Eliminates Technical Bottlenecks and Decision Fatigue

Instead of wondering what’s broken, what needs updating, or who to contact, you have a dedicated system for execution. Requests are handled quickly, clearly, and strategically. You stay focused on running your business while your website infrastructure stays clean, current, and functional without constant oversight.

03

Eliminates Technical Bottlenecks and Decision Fatigue

Instead of wondering what’s broken, what needs updating, or who to contact, you have a dedicated system for execution. Requests are handled quickly, clearly, and strategically. You stay focused on running your business while your website infrastructure stays clean, current, and functional without constant oversight.

04

Turns Maintenance Into Momentum

This isn’t just about keeping things running, it’s about making consistent improvements that compound over time. Conversion tweaks, SEO refreshes, performance optimizations, and strategic adjustments stack month after month. The result is a website that doesn’t stagnate, but steadily becomes faster, clearer, and more effective.

04

Turns Maintenance Into Momentum

This isn’t just about keeping things running, it’s about making consistent improvements that compound over time. Conversion tweaks, SEO refreshes, performance optimizations, and strategic adjustments stack month after month. The result is a website that doesn’t stagnate, but steadily becomes faster, clearer, and more effective.

04

Strategic Fix-List & Roadmap

The audit closes with a prioritized action plan that tells you exactly what to fix first, what will create the biggest lift, and which issues are silently draining leads. Every recommendation is ranked by impact so you can execute with intention.

Start Now,
Pay Later

With Affirm, you can split your investment into manageable payments without hidden fees, hard credit checks, or the pressure of investing all at once.

Without affecting your credit score, it’s a smart way to level up your online presence now, while keeping your cash flow comfortable.

Start Now,
Pay Later

With Affirm, you can split your investment into manageable payments without hidden fees, hard credit checks, or the pressure of investing all at once.

Without affecting your credit score, it’s a smart way to level up your online presence now, while keeping your cash flow comfortable.

1

Choose your website plan

I’ll then send you my company’s secure payment link, to choose your payment method. If you’d like to use Affirm, simply select it at checkout.

1

Choose your website plan

I’ll then send you my company’s secure payment link, to choose your payment method. If you’d like to use Affirm, simply select it at checkout.

1

Choose your website plan

I’ll then send you my company’s secure payment link, to choose your payment method. If you’d like to use Affirm, simply select it at checkout.

2

Apply Online

Affirm instantly reviews your info and gives you a decision within seconds. If approved, you’ll see your payment plan optionsetail

2

Apply Online

Affirm instantly reviews your info and gives you a decision within seconds. If approved, you’ll see your payment plan optionsetail

2

Apply Online

Affirm instantly reviews your info and gives you a decision within seconds. If approved, you’ll see your payment plan optionsetail

3

Choose your payment plan

Select the payment schedule that fits your investment. Either biweekly or monthly payments.

3

Choose your payment plan

Select the payment schedule that fits your investment. Either biweekly or monthly payments.

3

Choose your payment plan

Select the payment schedule that fits your investment. Either biweekly or monthly payments.

Three people sitting on a couch in a room looking at mobile devices
Three people sitting on a couch in a room looking at mobile devices

Tech Support Investment

Tech Support Investment

Tech Support Investment

Monthly website care that prevents problems before they cost you

Monthly website care that prevents problems before they cost you

Monthly website care that prevents problems before they cost you

ESSENTIAL CARE

ESSENTIAL CARE

$550

$550

For small businesses who want upkeep without bells & whistles

What's Included:

Up to 2 updates/mo (text, image swaps, minor edits)

Up to 2 updates/mo (text, image swaps, minor edits)

Up to 2 updates/mo (text, image swaps, minor edits)

Priority bug fixing

Priority bug fixing

Priority bug fixing

Perfomance checks (speed + broken links)

Perfomance checks (speed + broken links)

Perfomance checks (speed + broken links)

Plugin/app monitoring

Plugin/app monitoring

Plugin/app monitoring

Monthly site backup

Monthly site backup

Monthly site backup

Monthly security check

Monthly security check

Monthly security check

One support call or Loom video per month

One support call or Loom video per month

One support call or Loom video per month

48-72 hr turnaround time

48-72 hr turnaround time

48-72 hr turnaround time

GROWTH CARE

GROWTH CARE

GROWTH CARE

$950

$950

For growing brands who want consistent improvements

What's Included: Everything in Essential Care +

Up to 5 updates/mo

Up to 5 updates/mo

Up to 5 updates/mo

Monthly analytics report

Monthly analytics report

Monthly analytics report

Blog upload + formatting (1-2 posts/mo)

Blog upload + formatting (1-2 posts/mo)

Blog upload + formatting (1-2 posts/mo)

Conversion tweaks (CTA's, layout adjustments)

Conversion tweaks (CTA's, layout adjustments)

Conversion tweaks (CTA's, layout adjustments)

Quarterly SEO refresh

Quarterly SEO refresh

Quarterly SEO refresh

Email form connection updates

Email form connection updates

Email form connection updates

24-48 hr turnaround

24-48 hr turnaround

24-48 hr turnaround

PREMIUM CARE

PREMIUM CARE

$1,750

$1,750

For established brands looking for a fully tailored experience

What's Included: Everything in Growth Care +

Unlimited small updates (text, image, section tweaks)

Up to 10 custom pages

Unlimited small updates (text, image, section tweaks)

Full page redesigns (1 every 2 months)

Light content refinement

Full page redesigns (1 every 2 months)

Priority support (same day)

Executive level website audit (1 per website)

Priority support (same day)

Quarterly SEO overhaul

Newsletter signup + form connected to Flodesk

Quarterly SEO overhaul

A/B testing suggestions

2 rounds of revisions

A/B testing suggestions

Quarterly website audit

Enhanced SEO (all pages)

Enhanced SEO (all pages)

Newsletter setup adjustments + flows tweaks (up to 2/mo)

2 weeks post-launch tech support

Quarterly website audit

Full blog management (up to 4 posts/mo, formatting only - you supply text)

1 custom email template (Flodesk)

Newsletter setup adjustments + flows tweaks (up to 2/mo)

Full blog management (up to 4 posts/mo, formatting only - you supply text)

Full blog management (up to 4 posts/mo, formatting only - you supply text)

FAQ

Transparency builds trust, here’s what to know before we start.

FAQ

Transparency builds trust, here’s what to know before we start.

What counts as an “update”?

An update includes small, contained changes such as text edits, image swaps, button tweaks, layout adjustments, or minor section edits. Large design overhauls, new pages, or custom functionality fall outside standard updates and may require an upgrade or separate quote.

What counts as an “update”?

An update includes small, contained changes such as text edits, image swaps, button tweaks, layout adjustments, or minor section edits. Large design overhauls, new pages, or custom functionality fall outside standard updates and may require an upgrade or separate quote.

What counts as an “update”?

An update includes small, contained changes such as text edits, image swaps, button tweaks, layout adjustments, or minor section edits. Large design overhauls, new pages, or custom functionality fall outside standard updates and may require an upgrade or separate quote.

What does “unlimited small updates” actually mean?

Unlimited does not mean unlimited projects. It means multiple small, reasonable requests within the scope of your plan, handled sequentially. This keeps turnaround fast and quality high, not chaotic.

What does “unlimited small updates” actually mean?

Unlimited does not mean unlimited projects. It means multiple small, reasonable requests within the scope of your plan, handled sequentially. This keeps turnaround fast and quality high, not chaotic.

What does “unlimited small updates” actually mean?

Unlimited does not mean unlimited projects. It means multiple small, reasonable requests within the scope of your plan, handled sequentially. This keeps turnaround fast and quality high, not chaotic.

How do I submit requests?

Requests are submitted through a shared system (or email, depending on your setup). One clear request at a time = faster delivery. Bundled or unclear requests may slow turnaround.

How do I submit requests?

Requests are submitted through a shared system (or email, depending on your setup). One clear request at a time = faster delivery. Bundled or unclear requests may slow turnaround.

How do I submit requests?

Requests are submitted through a shared system (or email, depending on your setup). One clear request at a time = faster delivery. Bundled or unclear requests may slow turnaround.

What’s the turnaround time?

Essential Care: 48–72 hours Growth Care: 24–48 hours Premium Care: Same-day priority support (business hours) Turnaround begins once all required assets are received.

What’s the turnaround time?

Essential Care: 48–72 hours Growth Care: 24–48 hours Premium Care: Same-day priority support (business hours) Turnaround begins once all required assets are received.

What’s the turnaround time?

Essential Care: 48–72 hours Growth Care: 24–48 hours Premium Care: Same-day priority support (business hours) Turnaround begins once all required assets are received.

What’s not included in monthly tech support?

To keep pricing fair and predictable, the following are not included unless stated otherwise: Full website redesigns (outside Premium) Brand identity creation (logos, brand kits) Custom development or advanced integrations Copywriting from scratch Paid ad setup or management These can be quoted separately if needed.

What’s not included in monthly tech support?

To keep pricing fair and predictable, the following are not included unless stated otherwise: Full website redesigns (outside Premium) Brand identity creation (logos, brand kits) Custom development or advanced integrations Copywriting from scratch Paid ad setup or management These can be quoted separately if needed.

What’s not included in monthly tech support?

To keep pricing fair and predictable, the following are not included unless stated otherwise: Full website redesigns (outside Premium) Brand identity creation (logos, brand kits) Custom development or advanced integrations Copywriting from scratch Paid ad setup or management These can be quoted separately if needed.

Do unused updates roll over to the next month?

No. Monthly plans are use-it-or-lose-it. This ensures consistent site health and availability for all clients.

Do unused updates roll over to the next month?

No. Monthly plans are use-it-or-lose-it. This ensures consistent site health and availability for all clients.

Do unused updates roll over to the next month?

No. Monthly plans are use-it-or-lose-it. This ensures consistent site health and availability for all clients.

Is there a minimum commitment?

No long-term contracts. Plans are month-to-month and can be canceled anytime with written notice before the next billing cycle.

Is there a minimum commitment?

No long-term contracts. Plans are month-to-month and can be canceled anytime with written notice before the next billing cycle.

Is there a minimum commitment?

No long-term contracts. Plans are month-to-month and can be canceled anytime with written notice before the next billing cycle.

What platforms do you support?

Support is provided for agreed-upon platforms only (ex: Wix, Framer, Webflow, Flodesk, etc.). Additional platforms may require review before onboarding.

What platforms do you support?

Support is provided for agreed-upon platforms only (ex: Wix, Framer, Webflow, Flodesk, etc.). Additional platforms may require review before onboarding.

What platforms do you support?

Support is provided for agreed-upon platforms only (ex: Wix, Framer, Webflow, Flodesk, etc.). Additional platforms may require review before onboarding.

Can I upgrade or downgrade my plan?

Absolutely. You can change plans at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.

Can I upgrade or downgrade my plan?

Absolutely. You can change plans at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.

Can I upgrade or downgrade my plan?

Absolutely. You can change plans at any time. Upgrades take effect immediately; downgrades apply at the next billing cycle.

What happens if my site breaks or goes down?

Priority bug fixing is included in all plans. Premium clients receive same-day response. Backups and monitoring reduce risk, but emergencies are handled fast.

What happens if my site breaks or goes down?

Priority bug fixing is included in all plans. Premium clients receive same-day response. Backups and monitoring reduce risk, but emergencies are handled fast.

What happens if my site breaks or goes down?

Priority bug fixing is included in all plans. Premium clients receive same-day response. Backups and monitoring reduce risk, but emergencies are handled fast.

Do you offer refunds?

Monthly support fees are non-refundable once work has begun. However, we focus on clear communication and scope alignment to ensure satisfaction.

Do you offer refunds?

Monthly support fees are non-refundable once work has begun. However, we focus on clear communication and scope alignment to ensure satisfaction.

Do you offer refunds?

Monthly support fees are non-refundable once work has begun. However, we focus on clear communication and scope alignment to ensure satisfaction.

Who is this not a good fit for?

If you’re looking for unlimited redesigns, instant responses at all hours, or large projects disguised as “small edits,” this won’t be the right fit — and that’s okay. These plans are designed for brands that value consistency, strategy, and professional boundaries.

Who is this not a good fit for?

If you’re looking for unlimited redesigns, instant responses at all hours, or large projects disguised as “small edits,” this won’t be the right fit — and that’s okay. These plans are designed for brands that value consistency, strategy, and professional boundaries.

Who is this not a good fit for?

If you’re looking for unlimited redesigns, instant responses at all hours, or large projects disguised as “small edits,” this won’t be the right fit — and that’s okay. These plans are designed for brands that value consistency, strategy, and professional boundaries.

Let’s chat about your website goals… on me! FREE 30 min consult

Let’s chat about your website goals… on me! FREE 30 min consult

Let’s bring your vision to life

"I lead this design studio with clarity and intention. If you need direction, answers, or strategy, you come straight to me. When you work with us, you’re not guessing. You’re guided."

Profile portrait of a man in a white shirt against a light background

Tyla C.

CEO/Sr. Web Designer

Extreme close-up black and white photograph of a human eye

Contact us

Let’s bring your vision to life

"I lead this design studio with clarity and intention. If you need direction, answers, or strategy, you come straight to me. When you work with us, you’re not guessing. You’re guided."

Profile portrait of a man in a white shirt against a light background

Tyla C.

CEO/Sr. Web Designer

Extreme close-up black and white photograph of a human eye

Contact us

Let’s
bring your vision to life

"I lead this design studio with clarity and intention. If you need direction, answers, or strategy, you come straight to me. When you work with us, you’re not guessing. You’re guided."

Profile portrait of a man in a white shirt against a light background

Tyla C.

CEO/Sr. Web Designer

Extreme close-up black and white photograph of a human eye

Contact us